FAQ

Why should I book a 1:1 meeting?

On this website, you can search a directory of delegates and pre-book 1:1 meetings with suitable partners online. This will allow you to focus on meeting relevant contacts, promoting collaboration and interaction between delegates. 

Do I need to register or login?

Yes. You will need to register before you are able to login. Once you have registered you can login on the site to edit your details (including your profile), browse delegate entries and pre-request meetings. Registration is the sole sign up for the event. Once logged in you will see your name at the righthand side of the screen. If the login has failed you will see "login/register".

I've logged in. What do I do now?

  • Check and update your/your company's listing - 'Account'
  • Search for potential meeting partners - 'Search'
  • Request meetings with your chosen targets

Note: you can search for a company or delegate name by typing in the first few letters in the Search box.

Why do my profile details/logo/portrait not appear?

  • Pasting text from some word processing applications sometimes fails - try pasting into a simple text program first, then copying into the system
  • Only upload images with filetype .gif, .jpg or .png, maximum size 1Mb (ideally less than 50Kb)
  • After making changes, always click Save at the end of the page

I don't want to receive email alerts from this system. What can I do?

  • Open your Account and click your name at the left of the page to open your personal details edit form
  • Check the 'Disable emails' box
  • Click Save at the end of the form

Messages sent to you by other users will appear in your main Messages area, and in threads in the Message tab of your meetings.

How do I book a meeting?

  • Click 'Book meeting' next to the name of the attendee you wish to meet
  • Check the meeting details, adding a short message if required, and click Request

An email is sent instantly to your meeting partner, requesting their confirmation. You will receive a copy of the email, and you can cancel the meeting at any time - if you click Cancel, you will be given the option to type a short message to the other person.

I have received a meeting request in an email. What do I do next?

  • Log in to the online scheduler homepage and click on any meetings awaiting your response
  • Add a message (optional) and invite any colleagues you wish to join the meeting
  • Click Confirm or Cancel

An email is sent instantly to you and your meeting partner(s), informing them of your decision. Confirmed meetings will be automatically assigned a meeting place and added to your schedule.

How many meeting requests can I accept?

You may accept all meeting requests. Please respond promptly in order to keep your schedule up to date, and as a courtesy to other delegates.

I've lost my password. What should I do?

Click 'Forgotten your password' on the scheduler homepage and follow the online instructions. The system will generate a new password and send it to you - once you have logged in you may change this password to one of your choice in 'Account'.

The website says it does not recognise my email address. Who should I contact?

Please contact Joe Tavacoli j.tavacoli@ed.ac.uk, phone +44 (0)131 651 7687.

When should I book meetings?

As soon as possible! The online system gets busy in the days before the conference and by delaying your meeting bookings you may miss opportunities to meet with your priority targets.

There's a company I really want to meet, but its attendee has no more meeting times available. Is there any other meeting option at the conference?

There will be informal networking and a concierge desk at the event. Please contact Joe Tavacoli j.tavacoli@ed.ac.uk, phone +44 (0)131 651 7687 who can help you arrange a meeting.